To define what country your package is coming from - check last two letters of your Tracking Number. They refer to the ID of the country, where your package has been dispatched.
IN - India
SG - Singapore
HK - Hong Kong
DE - Germany
GB - Great Britain
If you can't find the country ID in the list above or your tracking ID has another format - please, use the tracking services that are available for your country to check where your package has been sent from.
Q: Why do I have to provide my birth date?
Your birth date is a part of your credit card information, we need it to be sure you are the actual cardholder.